FAQ

What should I do if a vendor cancels my order?

1. If possible, cancel the PO line (POL). This will delete the item record and remove the title from your receiving queue. You should also write an explanation of why you are canceling the POL.

 

2. Either suppress or delete the record from your Institution Zone

 

3. If you deleted the record, send the MMS ID to OLS so it can also be deleted from Network Zone if necessary

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Answered By:
Kristen Fredericksen
Last Updated:
2023-06-26
Views:
19

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