FAQ

I just received an item by mistake. Can I "unreceive" it?

You can only unreceive an item if:

  • The item is still in the receiving department (i.e., is in a work order status from marking "Keep in Department")
  • There are no patron or library requests related to the item

Most received items do not fit the above criteria.

When an item is unreceived, the receiving date is removed from the item, the work order status is removed, and the item is no longer located in the Receiving department's list of In process items.

Deleting a receiving date does not properly unreceive an item.


To unreceive:

1. Go to Acquisitions > Receiving and Invoicing > Receive.

 

2. Search for the purchase order line (POL). If necessary, set the filter to Status: Closed.

 

3. To the right of the item, select Manage Items from the row action.

 

4. Select Un-Receive from the row actions.


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Answered By:
Kristen Fredericksen
Last Updated:
2025-05-05
Views:
130

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