FAQ

What is a ghost record?

Ghost records are bibliographic records that have been deleted from Alma, but still appear in Alma or OneSearch. This is an indexing error that usually resolves itself within a few minutes. If the problem persists, report it to Ex Libris.

Ghost records in Alma look like this:

Alma screen displaying the message "Indexing issue was identified with record and will be fixed for next search"

 

Ghost records in OneSearch look like this:

OneSearch screen displaying the words "deleted" and "ghost record"

 

It is not possible to do a search to identify ghost records.

Metadata

Answered By:
Kristen Fredericksen
Last Updated:
2024-08-08
Views:
9
FAQ Actions

Welcome

How can we help?

In order to submit this request for assistance, please first login by clicking the button below.
Login

The Systems Librarians in the Office of Library Services (OLS) are here to support CUNY libraries with:

  • Alma & Primo VE system support
  • EZproxy access and configuration
  • Documentation and best practices
  • Workflow optimization
  • Committee and working group support

Before submitting a ticket, please check our Knowledge Base for existing solutions to common questions. If you don't find what you need, fill out this form and we'll be glad to help!

Priority *
Fields marked with * are required.