FAQ

Why does it say "Record cannot be displayed" in OneSearch?

Occasionally, you may see a message in OneSearch that says, "Record cannot be displayed. This record may be restricted to signed-in or on-campus users only. Please sign in or access from campus network."

This message usually appears after a new record is added to Alma. The full record should display in place of this message within 30 minutes. If it persists for more than 24 hours, submit a case to Ex Libris.

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Answered By:
Kristen Fredericksen
Last Updated:
2024-11-18
Views:
2

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