FAQ

Why can't I delete a POL?

A purchase order line (POL) can only be deleted if it has one of the following statuses:

  • In Review
  • Packaging (Automatic or Manual)
  • Deferred or Canceled

A POL cannot be deleted if:

  • It’s part of a purchase order that’s already been sent to the vendor. (If the order hasn’t been sent yet, you can take the POL off the order and then delete it.)
  • It’s the main POL on an order where something has already been received or activated—even if the POL still shows as “in review.”
  • It’s linked to an invoice.

If you can't delete a POL, you may be able to cancel or reopen it so that it can be deleted:


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Answered By:
Kristen Fredericksen
Last Updated:
2025-05-06
Views:
17

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